Before using our services or placing an order, you are required to read and agree to the Privacy Policy below. This policy ensures the protection of your personal information and explains how Sun Guzto collects, uses, and safeguards customer data.

1. Purpose of Collecting Personal Information

We collect personal information from customers for the following purposes:

  • Identity Verification: To confirm details such as name, address, phone number, and email to ensure secure and accurate transactions.

  • Customer Experience Improvement: To enhance service quality and product offerings based on customer feedback.

  • Personalized Experience: To tailor recommendations, promotions, or product updates relevant to customer preferences.

2. Scope of Information Usage

Your personal information will only be used within the scope necessary to provide our services. We do not sell, exchange, or disclose your information to unauthorized third parties unless legally required.

3. Entities with Access to Information

Your personal data may be accessed by:

  • Service Partners: Third-party logistics or support providers, bound by confidentiality obligations.

  • Legal Authorities: When required by law or official regulations.

4. Data Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes stated in this policy or as required by law. When information is no longer needed, it will be deleted or anonymized.

5. Management of Personal Data

Customers may review, update, or correct their personal data by logging into their account or contacting us directly.

6. Complaint and Resolution Mechanism

If you believe your personal information has been misused, please contact us immediately via hotline or email. We will acknowledge and respond to your request within 24 hours.

7. Commitment to Customer Data Protection

We are committed to:

  • Not using or disclosing customer data without prior consent.

  • Implementing technical and organizational measures to safeguard data against unauthorized access or cyberattacks.

  • Ensuring that customer information is accurate and up-to-date. Customers are responsible for providing truthful and correct information.